TERMS & CONDITIONS Customer Information: Any personal information gathered by Total Library Solutions when a customer places an order is purely for shipping purposes or to contact the customer. This information will not be shared with or sold to any third parties. Pricing: While every effort is made to keep pricing information up-to-date, prices are subject to change without notice. Where prices have changed from those listed on the website we will contact the customer and only proceed after receiving confirmation. Orders: Although Total Library Solutions will make every effort to supply all orders placed on this site, the listing of titles and/or the placing of orders do not constitute a guarantee to supply. The confirmation sent out to customers when they have placed an order is simply a confirmation that we have received the order - it does not constitute an acceptance of the order on our part. We do NOT process credit card charges until the books are ready to ship Returns: In accordance with the Consumer Guarantees Act Total Library Solutions will ONLY accept returns for the following:
Wherever possible damaged or faulty goods will be replaced by Total Library Solutions; where this is not possible a full refund will be given. Total Library Solutions is not able to accept returns where a customer has made an incorrect choice or has changed their mind. Cancellations: Customers wishing to cancel an order must do so by email before 9.00am (NZ time) the day after placing their order. |
Conditions of Use |
Copyright © 2003-2014 Total Library Solutions Shopping Cart